SHIPPING POLICY

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•  General

Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time, there may be a stock discrepancy and we will not
be able to fulfill all your items at the time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the back-ordered item or if you would prefer for us
to process a refund.

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• Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and
destination of the items in the order. Payment for shipping will be collected
with the purchase. 
This price will be the final price for the shipping costs to the customer.

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• Dispatch Time

Orders are usually dispatched within 2-3 business days of payment of an order
Our warehouse operates on Sunday - Saturday during standard hours and
on national holidays. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

• Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and
dispatch the rest of the order or issue a full refund of the order. 

• Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.

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• Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with the next steps.

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• Duties & Taxes

Sales tax has already been applied to the price of the goods as displayed on the
website once you have checked out. 
Import duties and taxes for international shipments will be pre-paid, without
any additional fees to be paid by customer upon arrival in the destination country 

• Cancellations

If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.

• Insurance

Parcels are insured for loss and damage up to the value as stated by the
courier.
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.

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• Customer service

For all customer service inquiries, please submit an inquiry at

REFUND POLICY

Junah Skin Bar will happily accept returns due to change of mind as long as a
request to return is received by us within 30 days of receipt of item and are
returned to us in the original packaging, unused and in resellable condition.
Return shipping will be paid at the customer's expense and will be required to
arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store
credit for a future purchase. We will notify you once this has been completed
through email.
(Junah Skin Bar) will refund the value of the goods returned but will NOT refund
the value of any shipping paid.

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• Delivery Terms

Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days

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Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This
varies greatly depending on the courier you have selected. We are able to offer
a more specific estimate when you are choosing your courier at the checkout.

GENERAL INFO

Junah Skin Bar is a Korean-American owned company based in Atlanta, Georgia. We are dedicated to providing a wide range of bath and body products that keep your skin soft, silky, smooth, and smelling amazing. What sets us apart is the fact that our skincare products are tailored to accommodate the customer’s needs

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Junah Skin Bar has everything you need to keep your skin soft, smooth, and healthy regularly. Featured on this page is an array of bath and body products. This includes bath bombs with healing crystals, body scrubs, oils, and body butter. To place an order, please contact us today in Atlanta, Georgia.

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Get 10-15% Off on US Military Holidays and Korean National Holidays

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We are dedicated to providing a wide range of bath and body products that keep your skin soft, silky, smooth, and smelling amazing.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL
- Square Up Kisok / Terminal

FAQ